2010 Pain in the (Supply) Chain Survey: Product Security Continues to Be a Major Concern

Findings show the industry’s greatest pain points and reveal companies’ plans for the year ahead and beyond.

UPS, a leading provider of healthcare logistics and transportation services, launched its third annual “Pain in the (Supply) Chain” survey. The survey taken by healthcare supply chain executives, measures concerns about business and supply chain issues in the wake of healthcare reform and other industry changes.

The Survey was conducted by Harris Interactive on behalf of UPS and consisted of blind, in-depth telephone interviews with senior-level decision makers at nearly 150 pharmaceutical, biotech and medical/surgical device companies. All of the survey respondents were responsible for supply chain and logistics at their company.

The “Pain” study is an excellent resource as it relates to the most relevant trends and thoughts of the healthcare industry leadership.

The survey key findings are organized by nine key trend areas including Product Security concerns.

Regarding Product Security, the 2010 survey found the following:

• In the nine key trend areas, Product Security is tied with Access to Global or Emerging Markets.

• Product Security ranks as the third largest supply chain issue following Managing Costs and Regulatory Compliance.

• Product Security ranks as the second largest barrier to global expansion.

• 40% of industry respondents are highly concerned about product security, specifically their concerns are:

o 69% cite attempts to counterfeit products
o 60% name product theft as a top challenge
o 53% worry about product diversion
o 50% name theft in transit as a key challenge

The survey confirms the trend that industry leadership is beginning to understand the relevance of the criminal acts, namely theft, fraud, adulteration and counterfeiting impacting product security within the various healthcare supply chains.

Secure Pharma Chain Blog encourages both industry leadership and regulatory agencies to deploy advanced technologies and solutions to combat the various product security challenges cited in the survey.

To view the UPS survey, visit: http://www.ups.com/.

To learn more about pharmaceutical supply chain security solutions, visit: http://www.xstreamsystems.net/.