Friday, March 14, 2008

Completion of FSP training

A five day training seminar for new Field Service Providers (FSPs) was held the week of 3/03/08 at the XStream Systems Sebastian plant. Attendees included x-ray service technicians from Remetronix, Eastern Applied Research and Compass Engineering.

The class time was split between classroom theory and hands-on sessions from unpacking the unit at a customer site, to assembling components and performing an initial test, to readying the system for the Alignment, Calibration and Tool matching Process (ACT Process).

All participants will receive a factory certification authorizing them to install the XT250 System.

Although the ACT Process had been explained during classroom theory, this certification will be issued by an XStream Systems scientist during a field installation. XStream will now have service coverage throughout the US, Canada and the UK.

No comments: